Privacy Policy

1. Overview

This Privacy Policy explains how Floatra collects, uses, and protects personal data in compliance with the Nigeria Data Protection Regulation (NDPR).

Floatra acts as a data processor or data controller depending on the context of data collection and applicable legal requirements.

2. Data We Collect

Depending on your role, we may collect:

• — Business identification details
• — Transaction and order data
• — Contact information
• — Technical data (IP address, device type)

Floatra does not collect or store customer funds or bank credentials.

3. How We Use Data

Data is used to:

• — Evaluate eligibility for embedded credit
• — Route loan requests to licensed lenders
• — Monitor loan performance
• — Maintain platform security
• — Meet legal and compliance obligations

4. Data Sharing

Data may be shared with:

• — Licensed lending partners
• — Integrated merchant platforms
• — Regulatory authorities (when legally required)

Data is shared strictly on a need-to-know basis.

5. Data Storage and Security

Floatra implements technical and organizational safeguards to protect personal data, including:

• — Access controls
• — Encryption in transit
• — Secure infrastructure

6. Data Retention

Personal data is retained only as long as necessary to fulfill its purpose or comply with legal requirements.

7. Your Rights

Under NDPR, you have the right to:

• — Access your data
• — Request correction
• — Request deletion (subject to legal obligations)
• — Withdraw consent where applicable

Requests can be made via hello@floatra.co.

8. Cookies

Floatra may use essential cookies for platform functionality and analytics.

9. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated appropriately.

10. Contact

For privacy-related inquiries, contact: hello@floatra.co